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    « Netroots Nation Saturday notes, now with added snark | Main | I wanted to be a journalist, but that was a long time ago. »

    22 July 2008

    Comments

    Andrea

    The stupidity is overwhelming. Here's your check... now give it back to us.

    Are you going to resubmit payment?

    And $62? That's a LOT of missed tolls. You lousy criminals.

    Dave

    It was your brother, I'd like to point out! $60 in fines for $2.60 in missed tolls. And yet they are returning it. Your (not my) state government at work!

    Jim

    Unfortunately, this is my state government at work. I have an I-PASS in my car and "a few glitches" is understating it. There were months at a stretch where the system was apparently not reading my transponder, so I got a violation notice for 212 separate times. With fines the bill came to over $4,000. When I called, they waived the fines, because they had a record of my account (You should try this, Dave) but they told me they could not let me pay the tolls at the reduced I-PASS rate, because, according to their system, I had canceled the I-PASS the same day I got it, which did not make sense to begin with, and made even less sense because the system had read transponder on some dates after that time and was debiting my account accordingly.

    Explaining this to the floor supervisor did not make any difference. It was like talking to a brick wall. It wasn't worth my time to take off work to fight this at a hearing, so I ended up paying the full amount. I don't believe in the stereotype of the unreasonable, unthinking government bureaucrat, but some of this type obviously exist, and this is a good example.

    Jim

    Unfortunately, this is my state government at work. I have an I-PASS in my car and "a few glitches" is understating it. There were months at a stretch where the system was apparently not reading my transponder, so I got a violation notice for 212 separate times. With fines the bill came to over $4,000. When I called, they waived the fines, because they had a record of my account (You should try this, Dave) but they told me they could not let me pay the tolls at the reduced I-PASS rate, because, according to their system, I had canceled the I-PASS the same day I got it, which did not make sense to begin with, and made even less sense because the system had read transponder on some dates after that time and was debiting my account accordingly.

    Explaining this to the floor supervisor did not make any difference. It was like talking to a brick wall. It wasn't worth my time to take off work to fight this at a hearing, so I ended up paying the full amount. I don't believe in the stereotype of the unreasonable, unthinking government bureaucrat, but some of this type obviously exist, and this is a good example.

    Scott

    Sheer bullshit - this Toll Authority who apparently has to answer to no one... I could not even get a Director to contact me or get my calls.

    I bust my ass to pay their inflated wages and still pay their inflated tolls for shitty roads. And now, I buy an RV to visit my grand kids and am told it is DOUBLE the tolls because I have dual wheels on the back... On the phone I was told by them that it is because I have an extra axle...??? I DO NOT have an extra axle, just two more tires... so I pay DOUBLE tolls? Now here is my complaint and anger in trying to figure out why then my motorcylcle costs me the same as a car??? I was told my motorcycle (to them only) is classified as a CAR??? My RV is closer to a car than my motorcycle..? Why am I not paying half??? If their justification for my RV works and is fair, then why is my motorcycle not half???

    I was hung up on by the toll authority when this upset me... no one could get me a Director or anyone who could make a difference... and to think I cover the wages of the woman who can hang up on me too - because their justification is not fair or ethical? Not to mention, my roads still suck compared to States that have no tolls but great roadways.

    Get real Toll Authority - GET FAIR, be ethical and stop ripping all of us off for your own income and benefit!!!

    Scott

    Oh, and let's not forget that because I do not wish their GPS in my vehicle, then I must also pay more... (they have already given up this information in a divorce case....) so saying this information will NEVER be used and is for nobody else is bullshit to.

    I have a right NOT to be tracked by you or your inept system... It is in no way necessary for you to track my whereabouts in order to receive toll monies. (Much less making that data available to others).

    Jen

    SO I moved out of the state of IL to NC two years ago. A couple months ago I started receiving notices in the mail that my IPASS account was low on funds and that I needed to replenish it. The funny thing is- I NEVER gave them my new address, so how did they find me? (gee I wonder). ALSO I handed the account over to my parents and brother so he could use the transponder, since he still lived in IL. Well, even though it took them ONLY 2 years to figure this out, I decided to call and see what the hell was up. They WOULD NOT EVEN TALK TO ME ABOUT MY ACCOUNT!!Because I did not have my IL driver's lic. to verify my account. Why would I have my IL license when I live in NC????? Where btw, the roads are FREE to drive on...Screw you IL Tollway! AND they hung up on me. Supposedly this woman was a supervisor...I don't believe that...

    tim

    I'm sorry to say that I was scammed by this stupid toll road thing on my way across country from Michigan. I assumed that you get on the road, Then pay the toll when you exit? If you are expected to stop at every toll booth while traveling on the same road then this should be stated before you enter the road. I paid the stupid fine($140) but i will just avoid ever entering this stupid state again!!

    lane schaedel

    Yes I too am a victim of similar BULLYING from this organization. Does anyone know any way to fight this????? Please let me know.

    I have $2.70 worth of tolls that are in question because I changed a credit card and my account went negative for a few lousy weeks. This after they have held the better part of $40 of mine for about 10 friggin years!

    That $2.70 instantly doubled then add fines of somewhere around $400. %^^& that. Less than 14 days after I missed these $2.70 of tolls I called in and added $40 more dollars and was told by a rep on the phone all my tolls in question were paid. That rep was WRONG.

    Despite agreeing that their rep gave me incorrect information when I paid $40 more in February, come June they offer me a settlement of $42. What robbery! I refuse. The same day I depute in writing by mail. Without any notice or response they suspend my account. Resulting in about $5 more of un applied payments from my prepaid account. This $5, compounded as above, totals hundreds more in fines. They now are bullying me more by demanding over $130 to settle. They are threatening to suspend my drivers lenience and plates. I feel confident they will, with or out any notice. After they do this it is just a matter of time till it lands me in jail and costs tons more!

    Bullying! x 2... Plus Astronomically exponential fines!!! Possibly add Jail.

    This over $2.70 they were deprived of for almost 2 whole weeks!

    Who gives them the right to turn $2.70 into $400 with fines? That's... Hell I don't even know how to calculate the percentage increase.

    I have sent a second dispute letter and requested a hearing. BTW I also sent checks for the tolls in question with each violation notice. Why I did this I don't know? They are already holding easily more than enough to cover the $7 or so in my suspended account. I expect to hear nothing back and just fear the next time a police car follows me. Is there anyone out there who can stop this bully? Some news channel? Someone? Something? I don't know how I could be much less deserving of the harassment.

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